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AI-powered sales system SMB · PortugalAI-powered CRM for small businesses

Stop losing leads because you have no system.

Publiweb360 brings together CRM, AI agents, automation, training and enterprise solutions so your business can capture, engage, convert and retain every customer — without relying on your team's memory.

For small businesses in Portugal ready to trade improvisation for process.

PortugueseLocal supportConnects to WhatsAppSetup included
Pipeline · Publiweb360 CRMLive
New 3
Sofia Marques
Instagram2 min agoAI
João Pereira
8 min agoAI
Clínica Norte
Website14 min agoRP
Qualified 2
Auto Silva
todayMC
Ricardo Dias
WebsitetodayMC
Won 1
Estética Lis
Instagram€2,400MC
Agente 360 replied
"Hi Sofia! I saw you were interested. Can I book a call with you today?" · 4s
4s
time to first reply
The cost of commercial chaos

Every lead left unanswered is money walking straight to your competitor.

It's 9 p.m. A lead comes in through Instagram. Nobody sees it. By tomorrow they've already bought from whoever replied first.

The company WhatsApp has dozens of open conversations — and not one with an owner.

The rep says "I'll call them later." And never does.

The manager asks "where does this deal stand?" — and nobody can answer.

The CRM they bought turned into a dead archive nobody keeps up to date.

It's not a shortage of leads. It's a shortage of system.

WhatsApp27
Instagram9
Email14
Form6
Calls4
After hours
Fri 9:04 p.m. → Sun 10:18 a.m.
9:04 p.m.Instagram · "Do you still send quotes?"
10:47 p.m.WhatsApp · "What's the price?"
Sun 10:18 a.m.Website · contact request
0×
Speed decides. Reaching a lead within the first 5 minutes — instead of 30 — makes them 21× more likely to qualify. Whoever replies first, wins.
Source: Lead Response Management Study (Oldroyd, MIT/InsideSales, 2007).
What Publiweb360 installs

We don't sell you a tool. We install a system.

Every piece we install stops being a standalone tool and starts living — and working — inside a single system: Publiweb360.

Scattered operation Publiweb360 installs Smart operation
Central CRMLeads, conversations and sales
AutomationsFollow-up without forgetting
AI agentAnswers and qualifies 24/7
Pipeline & funnelsFrom first contact to close
One single system
Everything we install lives here — connected, automated and delivering.
System installed · 100%
Dashboards & dataDecisions backed by numbers
AcademyYour team using the system
IntegrationsConnects to what you already use
Ongoing supportWith you until it delivers
Capture · Engage · Convert · Retain

A system that works from first contact to lasting loyalty.

01

Capture

Leads from ads, your website, WhatsApp and social all land in the system. None get stranded in a forgotten inbox.

02

Engage

AI replies in seconds, any time of day, and separates who's ready to buy from who isn't yet.

03

Convert

Follow-up runs on its own and every deal moves through the pipeline. Fewer leaks, more closes.

04

Retain

Post-sale, win-back of past customers and review requests — all on autopilot.

Start with the CRM

Start with the CRM. The rest slots in when you need it.

Command center

The CRM — where every lead, conversation and sale lives.

It organizes leads, conversations and sales in one place. It's the recommended starting point: begin here and switch on the rest of the system — Agente 360, Academy and Empresas — as you need it.

Deals · This week
SMSofia MarquesInstagram · 2 min ago · Agente 360 repliedNew
ASAuto Silva, Lda.WhatsApp · follow-up booked for tomorrowQualified
ELEstética LisProposal accepted · €2,400Won
RDRicardo DiasWebsite · requested a demoQualified
How it works

A clear method, from diagnosis to optimization.

01

Diagnosis

We map where your business stands today — processes, bottlenecks and opportunities.

02

Strategy

We define the right solution across CRM, automation, AI agents, training or an enterprise project.

03

Implementation

We install the tools, workflows, integrations, automations and digital infrastructure.

04

Optimization

We track, fine-tune and keep improving your results.

The setup is on us. You just log in and use it.

Before vs After

What changes when you install a system.

Before chaos

WhatsApp full and ownerless

Follow-up from memory

"Where does this deal stand?"

Leads in four different places

AI as a marketing gimmick

Replies in hours (or days)

After system

Conversations tied to the CRM, with an owner

Next step automated

Pipeline visible in real time

Everything in a single source

AI wired into your sales process

Replies in seconds, any time of day

Social proof

We build sales systems for small businesses that refuse to lose leads.

+0
businesses impacted
+0
processes automated
+0
hours saved / month
+0
professionals trained
NortisAlviãoGrupoMarLuminaVérticeCasa & Cia
4.9 / 5average rating from verified clients
Verified client

We used to have leads scattered across WhatsApp, email and social media. With Publiweb360 we organized how we handle them and now we track every opportunity.

MRMarta R.Sales Director · Services
Verified client

Agente 360 replies after hours and at weekends. We stopped losing contacts at night and the team only talks to people who are ready.

JCJoão C.Manager · Local retail
Verified client

The team went through the Academy training and started using the system for real. Today everything sits on a single base and we save hours every week.

SFSofia F.COO · Agency

Illustrative figures and testimonials, to guide the design — replace with real, authorized data before publishing.

Who it's for / Who it's not for

Publiweb360 isn't for everyone. And that's a good thing.

It's for you if

You get leads and you don't want to lose them.

You have a sales team that needs to follow every opportunity.

You run an agency or provide services and live on bookings and follow-up.

You have a local business that needs to respond fast.

You want to put artificial intelligence to real work — not treat it as a fad.

It's not for you if

You don't follow up on leads and have no plans to start.

You're only after a standalone chatbot, disconnected from sales.

You expect "magic AI" without changing a single process.

You don't want a system — you just want one more tool for the drawer.

What sets us apart

Standalone tools create work. Systems create growth.

Publiweb360 isn't just another agency or another tool. It's an ecosystem that unites strategy, technology, AI, automation, training and ongoing support.

Traditional agency

Isolated campaigns
Little integration across channels
Manual processes
View limited to marketing

Standalone tools

Demand time and technical know-how
Don't talk to each other
Don't solve the full process
No ongoing support

Publiweb360

Ecosystem
Strategy + technology + AI
CRM, automation and agents connected
Training and continuous support
A 360 view of your business
Talk to a specialist
Buyer's FAQ

Answers that clear your objections.

It's a sales system that combines all three: the CRM as the foundation, AI and automation working on top of it, and our team implementing the whole thing.
With the CRM. It's the foundation. Then switch on the AI agent, the training and the rest as you need it.
It depends on your operation. The audit shows you the plan and the timeline before we begin. To confirm — typical timeline.
Yes. It connects to WhatsApp Business to centralize conversations and replies. To confirm setup.
No. The setup is on us. Your team just needs to use it.
You can. Start with the CRM and expand when it makes sense.
No. It handles the repetitive work and the first reply, so your team can focus on closing deals.
It can replace them, yes — and it adds automation, AI and implementation those don't bring out of the box.
We analyze your operation, show you where you're losing leads and time, and propose the right system. No strings attached.
We take data protection seriously and we comply with GDPR. The details are in our Privacy Policy. To confirm — validate wording with legal review before publishing.
Start with a free operations audit — no card and no commitment. To confirm — trial/card terms from onboarding.
Plans depend on your operation. Book an audit and we'll show you the right proposal. To confirm — insert final pricing.

How many leads will you lose before Monday?

Book a free operations audit. We'll show you exactly where you're losing opportunities — and how to stop.

No card, no commitment · Free audit
Book an operations audit